Monark 828E Guide d'installation télécharger pdf (Page 42)

Return Authorization

Before sending any parts back to Polar/HealthFirst Corporation for return, repair or

warranty, you must arrange for Return of Materials Authorization. Credit card information

or Purchase Order with a completed Polar credit application must accompany the part(s)

being returned.

• Call 505-344-9679, to obtain a Polar Return for Repair Form.

• You will be issued an RMA number.

• Write this number on the address label next to your return address. Be sure to

include the completed Polar Credit Application form.

• Write down a brief description of the problem, your name, return address and

include it in the box.

• Also, please read the next paragraph on packing returns properly.

Packing Returns

It is very important to pack any item being returned to Polar/HealthFirst properly. Most

items are electronic and somewhat fragile, especially the computer and monitor. Please

follow these guidelines when returning any part to Polar/HealthFirst:

• For all items, pack in a corrugated box and pad with Styrofoam peanuts, wadded

papers or foam.

• UPS and other commercial shippers may require double boxing electronic

components for insurance claims to be honored. Check with your shipping agent for

more information.

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Monark 828E Guide d'installation Page 42